English
 
12:24:14 PM
 

 

Location


8 Monastiriou Str.,
546 29 Thessaloniki, Greece,
tel: +30 231 0563100, 
fax: +30 231 0563 101
email: info@hithessaloniki.gr
GNTO Reg. No: 0933K015A0161500
Registration Number: 121559904000

 

City Hot Spots

 The City
 Sights
 Entertainment
 Shopping
Covid-19
HEALTH PROTOCOL HOLIDAY INN THESSALONIKI

Holiday Inn Thessaloniki provides high-level hospitality by implementing all necessary safety measures as provided by law against Covid-19, thus ensuring, to the best extent possible, both the safety of its staff and guests.
Having included all applications of the relevant Operating Protocol to our already extremely high-level hygiene and operation standards and trained our staff accordingly, the hotel's premises are once again ready to welcome guests to its 176 rooms, furthermore, the number and size of our conference rooms (five in total, with natural lighting) can meet the needs of any corporate event, in accordance with the current guidelines.
More specifically, the personal hygiene measures and Personal Protective Equipment (PPE) we have adopted include:
 
General Protection Measures
  • Instalment of disinfectant dispensers in all entrances/exits and communal areas of the premises
  • Provision of adequate PPE to staff and controls to ensure the sufficiency of supplies
  • Staggered arrival and departure of staff members
  • Staff training on the correct use of PPE and supervision of its safe usage
  • Staff training on how to respond to a suspect case of COVID-19, e.g. immediately notify the health official and management to prevent the spread of Covid-19, and proceed with its isolation
  • Supervision of the staff's and external partners’ compliance with the appropriate personal hygiene practices in accordance with the applicable hotel policy
  • Notification of the health official in case of a staff member’s illness or the emergence of suspicious symptoms or contact with a probable or confirmed case and removal from the workplace/staying at home
  • Return to work only if the lab results are negative and after a period of 14 days from being in close contact with a confirmed Covid-19 case
  • Supervision of arrivals and notification of third parties on how to avoid overcrowding, on social distancing and on how to use the PPE in the hotel's communal areas
  • Recommendation to staff and guests to avoid using elevators
  • Disposal of used PPE in closed waste bins
  • Collaboration with  contracted doctors in case of a potential Covid-19 case
  • No physical contact and adherence to two-metre distancing rule at least for all colleagues, guests or third parties in all hotel premises
  • Maintaining a case book for Covid-19
  • Continuous updating of staff and guests on any new regulations or guidelines regarding Covid-19
 
 
Reception Service
  • Implementation of all necessary hygiene measures and social distancing
  • Signs informing guests on the hotel's policy and its prevention and response practices to potential cases
  • Upon request, it is possible to: a) Personally inform guests on the hotel’s policy and hygiene protocols, b) provide useful information on health services, state and private hospitals, referral hospitals for Covid-19 and local pharmacies, and c) provide Personal Protective Equipment
  • Special equipment (medical kit) if a case arises cleaning
  • Staff training in order to immediately identify guests’ symptoms and notify the health official
  • Use of plexiglass at the reception desk
  • Disinfectant dispenser for guests at the reception desk
  • Regular disinfection of reception desk surfaces
  • Appropriate reception area preparation, use of social distancing floor signs at arrival and waiting areas and proper notification of waiting guests in order to provide quick and safe customer service
  • Disinfection of key-cards
  • Extended interval between check-in & check-out. Check-out by 11:00 am and check-in from 15:00 pm in order to ensure more thorough cleaning and disinfection services
 
Floor and Room Cleaning Services 
  • Use of disposable masks, gloves and waterproof gowns by staff, as required by the regulations 
  • Cleaning and disinfection of all surfaces, as required by the regulations
  • Used equipment is disposed of in separate bags
  • Thorough ventilation of rooms while disinfectants are being used
  • Continuous and meticulous hygiene services in communal areas 
  • Thorough cleaning, disinfection and adequate ventilation of rooms between bookings
  • Controlling the proper function of dishwashers and washing machines with regard to temperature and detergent dosage
  • Regular control of sufficiency of staff PPE (gloves, masks, gowns, overshoes)
  • Discrete monitoring and handling of symptomatic guests by the health official
  • Non-regular cleaning of guests’ rooms, as required by the regulations
  • Special TV channel for guests’ rooms to inform them about the hotel’s policy and measures taken to prevent and deal with potential cases
  • Suspension of daily changing of bedding, towels and turn down service. Cleaning room services provided only upon the guests’ request by hanging the relevant sign on their door
  • Temporary suspension of room service
  • Removal of mini bar products, as well as kettle and coffee appliances from rooms
  • Thorough cleaning with a steam cleaner of the rooms’ and bathrooms' surfaces between stays and recommendation to guests to leave windows open when leaving the room
  • Removal of decorative items (cushions, throws, etc.)
  • Removal of communal reusable items and brochures
  • Placing of disposable covers on TV remote controls
  • Cleaning of fabric surfaces with a steam cleaner
  • Notices informing guests on when and how the room has been cleaned
  • Maintenance of specific rooms for any potential Covid-19 cases
 
 
Food Preparation Areas/Kitchens
  • Compliance of kitchen staff with HACCP regulations (recording of refrigerator temperatures, lists of prepared food, temperature of hot food products)
  • Compliance with FIFO (first in - first out) regulation in storage
  • Compliance of suppliers with the necessary safety measures
  • Compliance with social distancing rules among kitchen staff, in accordance with the requirements of the health authorities
  • Refusal of entry to kitchen area by non-staff members
  
Restaurant
  • Adherence to established hand-hygiene measures, safe distancing from guests, colleagues or third parties and use of protective equipment
  • Maximum number of people sitting at a table is set at 6, except for families with young children
  • Implementation of safety distances between tables
 
Communal Areas
  • Adequate ventilation of communal areas
  • Antiseptic solutions available for hand disinfection
  • Signs to avoid use of elevators
  • Disinfectant dispensers at entrances and recommendation for use upon entry and exit
  • Regular cleaning of elevators, focusing on frequently touched surfaces (handles, buttons)
  • Signs to remind guests to follow social distancing guidelines
  • Cleaning and disinfection of all surfaces
  • Restrictions regarding crowding in restrooms
  • Signs in restrooms on limiting transmission through aerosols
  • Use of disposable masks, gloves, and waterproof gowns by the cleaning staff, as required by the regulations
  • Self-service parking instead of valet service
  • Mini Gym with a maximum number of one guest at a time.
 
 
 
 
 
 
NEWSLETTER   HIGHLIGHTS   IHG REWARDS CLUB   OUR PRICE PROMISE
 

In the city center
Easy access to public transpotation
Close to popular points of interest

we'll refund the difference
if you find a better rate...
Holiday Inn Thessaloniki © 2010 Privacy Statement - Service Mark Statement - GDPR  
 
This website was financed under the program "Digi-Lodge"