Great Distinction 2012 - 27.12.2012
Holiday Inn Thessaloniki was awarded with the great prize “Torchbearer Award 2012” by Intercontinental Hotels Group and shined among all hotels that are owned or controlled by the international hotel group in the region of Europe, Middle East and Africa.
This special award recognises and rewards hotels that have achieved the highest levels of excellence in “Great Hotels Guest Love” program. Each hotel’s evaluation is implemented by Intercontinental Hotels Group using the Guest Satisfaction Tracking System. The score comes out from surveys by randomly selected guests which are asked to rate the hotel on different criteria during their stay. In addition, the hotels must meet overall compliance with Intercontinental Hotels Group’s standards. The “Torchbearer Award 2012” is given to hotels that achieved the highest scores and succeeded to all qualitative controls as well.
Mr Aristotelis Thomopoulos, the President and Managing Director of the hotel’s company said: «I am very pleased with winning of the “Torchbearer Award 2012”. In a truly difficult situation that our country is going through, and particularly the hotels of our city due to the economic recession, we achieved to maintain the high level of quality in all of our services and products. We remained focused to our mission also this year, in order to provide the ideal stay to every guest. We will continue our efforts in this direction, in order to offer our customers high quality services and facilities, which will not only satisfy them, but will go beyond their expectations. The conquest of “Torchbearer Award 2012” for a fifth time rewards these efforts. I would like to thank once again the hotel’s personnel, whose contribution had the major role in this significant achievement of “Torchbearer Award 2012”».